In-Person Office Hours: Monday & Thursday, 9:00 a.m. - 3:00 p.m.
432 West Bakerview Road, Suite 101 98226 (In Bakerview Square)
Tenant Emergency Line: 360-319-0975
Residential Tenant FAQs
How do I reserve an apartment at New England Apartments?
​We typically begin preleasing for the upcoming school year in February. If you would like to be put on a waiting list, please send us an email.
Once we begin pre-leasing, each tenant will submit a full application package. The full application package includes tenant application, cosigner form, copy of photo ID, and $45 application fee per tenant and per cosigner.
We want a four-bedroom but we only have three people interested right now. Can we still reserve the four-bedroom we want?
You are free to fill out the applications, sign the lease and submit the holding fee. You then have until late August to find a fourth person to apply and sign onto the lease. New England is leased by the unit, which gives you complete control over who your roommates are.
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Please note: If you are unable to find a fourth person, you will still be held responsible for the entire month's rent.
What apartments do you have available and how much do they cost?
​Available units will show under "Current Listings" which you can access by clicking the "Search Now" button on the main New England Apartments page. Individual rooms may also be available in units. Contact us for more information!
How long are the leases?
They run from September 1st to Noon, August 31st. Due to the cleaning and inspection required at move-out, all tenants must agree to take possession on September 5th, or anytime thereafter.
Does RPM allow subletting?
Yes! If you are looking to sublet your room or entire unit, please request a sublet packet.
When is rent due and how can I pay my rent?
Rent is due on the 1st of every month. Rent can be paid through your Appfolio tenant portal. Other options include bank bill pay or in person with check, cash, or a Money Order. We do not accept in-person card payments.
How do you handle maintenance requests?
Maintenance requests are submitted on the tenant Appfolio portal. Office staff then schedules the maintenance visit for the next available day. Typical maintenance days are Tuesdays and Fridays.
We are interested in a multiple-room apartment. Is there one lease per person or one lease per unit?
There is one lease per unit, allowing tenants to choose their roommates.
What utilities do I pay?
Each tenant is assessed a $45-per-month utility fee for Water/Sewer/Garbage in addition to the monthly rent. Tenants are responsible for electricity, gas (in select units) and cable/internet as desired.
What is the purpose of a co-signer?
Students typically do not have an established credit history, so we require a Co-signer to protect our interests as well as yours. Your Co-signer will complete the form and pay a $50 application fee to cover a credit check.
Do you allow pets?
The New England Apartments does not allow pets; however, service animals (ESA) are allowed upon providing the proper documentation and completing an animal agreement form.
How does parking work at New England Apartments?
At New England Apartments, there is open parking for tenants only. Tenants are issued a parking pass that identifies their vehicle as belonging to a current tenant. The pass does not assign a specific spot nor guarantee a spot.